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Handling of Customer calls (approximately 20 calls per day) Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5) Handling and follow up of Customer e-mails. Query Management originated in SC business (via email, telephone or Child Case) Analysis ...
Jornada Indiferente
Handling of Customer calls (approximately 20 calls per day) Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5) Handling and follow up of Customer e-mails. Query Management originated in SC business (via email, telephone or Child Case) Analysis ...
Jornada Indiferente
Handling of Customer calls (approximately 20 calls per day) Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5) Handling and follow up of Customer e-mails. Query Management originated in SC business (via email, telephone or Child Case) Analysis ...
Jornada Indiferente
