Cash Collector for the UK market

Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.
Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.
Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.
Ensures dispute escalations are properly handled in a customer friendly manner.
Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.Experience in Order to Cash and Collections or Customer service
Open to work in international environments
Working knowledge of OtC processes
English as business languages
Excellent interpersonal skills with the ability to influence and develop relations at all levels
Flexibility and ownership
Team player in an multi-cultural environment
High degree of orientation in customer service
Good negotiation skills
High School, Vocational Certificate, Post Secondary Diploma

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