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Manage and oversee the entire accounts receivable process
Maintain accurate records and control reports
Provide customer service actions and recommendations regarding collection issues, process customer refunds, process, and review account adjustments, resolve customer discrepancies, and short payments
Prepare bank deposits, general ledger postings, and statements
Create KPIs Metrics and Forecasting Reports for the department as it relates to their assigned portfolio of accounts
Investigate and resolve any discrepancies in accounts
Collaborate with the sales team to ensure timely and accurate billing
Monitor customer account details for non-payments, delayed payments, and other irregularities
Provide regular financial reports to managementA successful AR Specialist should have:A degree in Accounting, Finance, or a related field
Proven experience of 2-5 years in a similar role
Very fluent level of English
Excellent knowledge of billing procedures and collection regulations
Hands-on experience with accounting software
Strong mathematical and analytical skills
Outstanding organisational abilities
Excellent communication and interpersonal skills
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