Administrative tasks
The Contract Administrator tasks cover a wide range of activities, including:Issuing contracts, having them signed and stored
Create and manage Purchase Orders
Contract creation for Clients
Creation of Master data in ERP (Enterprise Resource Planning) Systems
Generate reporting for business needs
The right incumbent for this role therefore is someone with attention to detail and is keen to understand how all these different processes impact each other.
Customer-service related tasks
Along the contract-life cycle there can be a number of interaction points with different stakeholders:Contact clients to collect relevant information to create contracts in an accurate and timely fashion
Contact with Sales, local finance, and legal teams to coordinate timelines and dataflows between Front Office and Back Office
Answering clients' questions and queries.Ideally prior experience of:
working in shared service center or administrative environment
working in HR Services, Accounts Payable and/or Billing Customer Service
collaborating effectively with international team/cross-team to deliverFluency in English is a must and native level of German
Excellent attention to detail and accuracy; ensure facts are correct, complete and consistent
Excellent customer-focus & communication skills (written & verbal)
Excellent organisational skills and ability to work under pressure & manage deadlines
Ideally at ease with Excel
Ability to work independently, take initiatives, continuous improvement mindset and eagerness to learn
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